*knowledgeable,patient, enthusiastic about learning *taught over 100 online classes *studied all parts of language, including structure, pronunciation, grammar, and context *studied 2 languages and parts of other languages *pronunciation with a neutral accent *work with current skills *custom learning plan based on needs *native English instruction with focus on the 4 main parts of literacy: reading,writing,speaking, and listening *focus on improving YOUR confidence and fluency in English *use common and effective methods *use of visuals and pronunciation help *studied ESL teaching in university *taught students from other country *taught all levels of fluency